Primark launches first-ever new click and collect service at 25 stores - here’s where it will be available

Primark customers can now shop online as the retailer has launched its first-ever click and collect service. Primark customers will now be able to make an order on the Primark website and then pick it up from their local participating Primark store.

The new Click + Collect service is launching in 25 Primark stores across the North West of England, Yorkshire and North Wales – including four in Merseyside. The new service will allow customers to shop online from an extensive range of kids’ products across clothing and nursery, before collecting in their nominated store on their chosen day.

Kari Rodgers, Primark UK Retail Director, said: “Our new Click + Collect service complements our stores, bringing customers more choice with even more convenience while continuing to offer them the great style and incredible value they already love and expect from Primark. We love our stores, and we believe that Click + Collect will help to bring more people to the high streets and shopping centres in which they’re located, benefiting everyone in the community.”

The trial brings together an extensive range of Primark kids’ products, with customers able to shop up to 2,000 items across baby, kids and decorative nursery products and toys, with hundreds of new items and ranges exclusive to Click + Collect. This includes essentials such as multipacks of bestselling products, as well as new items from Primark’s licence partners including Disney and larger nursery decor and toys.

As well as the exclusive ranges, customers of the smaller stores in the trial will benefit from access to ranges normally only found in larger flagship stores and customers will have, on average, access to twice as many options as today.

The trial is also looking to minimise excess packaging on the product, using paper wrap bands wherever possible. All orders will be delivered to the store in brown paper packaging or cardboard boxes sealed with paper tape (and paper void fillers if required) featuring the new Click + Collect branding and can be easily recycled at home after use.

Which Primark stores will offer the Click + Collect service